Computer Center Ticket System

It’s a simple Computer Center support web portal where IITH members (Faculty/Staff/Student) can request for a service or register a complaint to Computer Center dept using Computer Center Ticket system web portal for resolution. For every request, a Ticket number is generated and it's assigned to concern staff members upon the request. After resolution, Tickets are stated as closed.

Here are the features:

  • It helps prioritize requests
  • It creates easy communication
  • Users can track the status of the ticket online once the ticket is created successfully.
  • All support requests and responses can be archived online for end users
  • Help topics for web tickets allow us to route inquiries to a swift resolution.
  • A user can Comment or Interact with staff over the ticket post.

Computer Center Ticket System - User Manual

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